Difference between revisions of "India Criminal Defense Manual - Client Interview"

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'''List any prior arrests and the corresponding sentences.'''
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!Offence
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!Date
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!Result
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'''Family'''
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|-
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!Name
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!Address
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!Birth Date
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!Place of Employment
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|Father
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|Mother
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|Brothers/Sisters
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|Spouse
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|Children
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Who should be contacted in case of emergency?  If it is not a family member, please provide their name, address and telephone number.  How long have you known them?
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'''Employment History (List in sequential order, beginning with the most recent position)'''
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|-
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!From/To
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!Name of Employer
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!Address
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!Telephone
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!Job Type
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!Position and Salary
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'''List personal reference with complete addresses (people who know you, other than your relatives, such as friends or co-workers).'''
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!Name
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!Address
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!Telephone
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Physical, Mental, Emotional, and Marital Problems and Drug and Alcohol Abuse
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Do you have a problem listed above that may be related to your case?
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Y__ N__
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If yes, please explain:
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How long have you had this problem? Who first diagnosed it and when?
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Are you currently undergoing treatment or seeing a counselor?  Y__N__
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Name: Telephone:
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Are you currently taking medication for this problem?  If so, what kind of medication, how much are you taking, and what is the daily dosage?  When was this medication first prescribed?  Who prescribed it?
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'''Witnesses:  Please list all the names, addresses, and telephone numbers of people who can provide evidence or information about the case.'''
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!Name
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!Telephone
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Jointly accused persons: Please list all the names, addresses, and telephone numbers of people who were involved in the alleged crime.  What was the extent of their involvement?  Have they have made statements to the police? What did they say?  Are they currently in custody?  Do they have previous criminal records?  What is the relationship between the jointly accused
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persons and the client?
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!Name
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!Address
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!Telephone
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===Bail===
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What finances do you have for bail?
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Are there family members or co-workers who can stand surety for your release
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'''Client's physical features'''
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!Height
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!Weight
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!Appearance
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!Other information pertaining to eyewitness identification
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== Asking Questions ==
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===1. Open and Closed Questions===
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Open-ended questions usually require a more detailed answer than "yes," "no," date or place.
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Closed-ended questions can be answered simply with a "yes," "no" or a simple fact.
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In general, you want to ask open-ended questions rather than closed-ended questions in your interviews, because the answers to these questions provide much more of the information that you want to know.  Also, these questions invite the witness to converse with you instead of simply answering questions.  By asking a general question that requires a narrative answer, you will also learn unexpected information.  Examples:
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|-
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!Open
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!Closed
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|Tell me about your family background?
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|Where were you born?
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|-
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|Could you describe one of the arguments?
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|Did your husband hit you? you had with your husband?
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|-
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|Can you tell me about the first time you drunk alcohol?
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|How old were you when you started drinking alcohol?
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'''When to Use Closed Questions'''
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When you need to obtain specific information such as birth dates or identification numbers, a witnesses' short response is fitting.  You will also probably use more closed questions toward the end of the interview. Additionally, some witnesses may be confused by open-ended questions. In these situations, you will need to adapt your questioning to fit the witness's ability to answer questions.
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===2. Leading Questions===
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Leading questions will often elicit unreliable answers.
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{|border="1" cellpadding="15" cellspacing="0" align="center"
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|-
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!Leading
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!Rephrased
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|-
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|I'm sure you loved all of your children equally, didn't you?
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| When your children were small, how were they different from each other?
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|-
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|You never knew what Vijay and his friends were up to, did you?
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| Tell me about your relationship with Vijay before he was arrested.
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|Visay does not know how to read, does he?
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|What kind of student was Vijay?
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===3. Follow-up and Probing Questions===
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The following are ways of eliciting more information from the witness when answering one of your open-ended, non-conclusive questions:
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* Nudging or encouragement:  Verbal encouragement in the form of "uh huh" and "go on" will let the witness know that you are following and are interested in what he is saying, and that you do not wish to interrupt him.
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* Silence:  You may choose to remain silent for a moment, signaling to the witness that you are waiting for him to elaborate, perhaps nodding and wearing an expectant look on your face.
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* Clarification:  You can seek clarification from the witness in a number of ways that lets the witness know that you are interested in what he has said and that you want to make sure you correctly understand what he has said.  For example:
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* Ask the witness to provide a more thorough answer: "Tell me more about that," "What else happened that day?"
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* Ask for missing details: "I don't understand.  How did Vijay Singh get home from the hospital?"
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* Ask for additional details: "What did you see Mr. Singh do when the fight started?"
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===4. "Why" Questions===
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It is usually a bad idea to ask people "why" questions about life events.
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"Why" questions often place blame and put a witness on the defensive. Many witnesses simply do not know the answer to why something happened and will invent a seemingly rational reason for their behavior when, in fact, they have no idea what really motivated them.  Such answers then become facts that are not particularly helpful to the client.  Examples:
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!"WHY" Questions
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!Rephrased
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|Why didn't you leave your husband?
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|Was there a time when you thought about leaving your husband?
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|Why did your husband hit you?
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| Can you tell me what happened between you and your husband that day?
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|Why do you think you married an alcoholic?
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|Tell me about your relationship with your husband
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===5. Tips and Tricks===
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'''CONFRONTATION'''
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Pursuing a direct line of questioning is usually not the most effective way of eliciting the witnesses' true account.  Confronting the witness by pointing out all the contradictions in his account or inconsistencies with other witnesses' accounts can be a very serious mistake.  For example, by asking direct questions about abuse, you may push the witness into a state of denial, which would make it difficult for him to disclose the actual situation afterwards.  Examples:
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* Your nephew told me that you molested him when he was seven years old, is that true?
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* You said that you quit drinking two years ago, but your wife told me that you were drunk this past weekend.  Why did you lie?
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* You're just pretending to read that.  You cannot really read, can you?
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'''DO NOT TALK TOO MUCH!'''
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Inexperienced interviewers tend to talk too much.  During the interview, you should aim to spend 80% of the time listening to the witness and 20% of the interview talking with the witness.
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LISTEN ATTENTIVELY
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Listening intently requires discipline and practice.  Listening, unlike hearing, is not automatic.  Listening to a witness answer questions during an interview is entirely different from listening to friends chat.  In social settings, you are able to multitask while listening to a friend; for example, while formulating a response, you might also be observing your surroundings or having an internal dialogue that has nothing to do with the other person.  During an interview, however, you need to focus on listening to your witness with total concentration and must really pay attention to what they are saying, instead of formulating the next question, looking around the room, or figuring out how the witness' account fits into your theory of the case.
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'''LISTEN WITH AN OPEN MIND'''
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Sometimes we only hear what we expect to hear, rather than what was actually said.  If you have already reached certain conclusions about who your witness is and what he will say even before the interview, you will unconsciously filter out information that is not consistent with your preconceived ideas.  If the witness belongs to a certain group, you might make assumptions about him based upon your own impressions of that group.  You might assume that the witness is racist, ignorant, provincial or superstitious.  Once you think you can predict what the witness will say,
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you will not carefully listen to him.  You may also mistakenly form a negative opinion of the person's value as a witness.  If the witness' information does not conform to your understanding of the situation, you might dismiss it as an aberration, thus forfeiting an opportunity to develop an important relationship with the witness, one that could result in testimony helpful to your client's case.
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'''BECOME COMFORTABLE WITH CONTRADICTIONS'''
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You should be aware of and keep track of any contradictions, but do not directly question the witness about these contradictions.  Different people will often describe the same event very differently, and one person may even describe the same event differently with each telling.  Contradictions may actually result from miscommunication.  For example, a witness might tell you that she had never consumed alcoholic beverages, but later tell you how she once went out to drink beer.  Although this might be inconsistent, you may discover that the witness thought that drinking alcohol only meant drinking hard liquor, not beer.
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'''DOUBLE-CHECKING'''
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Communication between any two people is a complicated process that can lead to both trivial and serious misunderstandings.  During an interview, everyone communicates, receives and decodes information, and misunderstandings are liable to occur at every stage of the process.  Since every piece of information is based on any previous information, any miscommunication that is not addressed will have long-term consequences. It is essential that you, the interviewer, confirm that the witness understands your questions and that you understand his answers.  In the following example, the interviewer is checking to see if he and the witness are discussing the same thing, because they each give different meanings to a word:
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{|border="1" cellpadding="10" cellspacing="0" align="center"
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!Witness
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!Interviewer
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|My father used to beat me but he treated Vijay better
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|Do you mean he didn't beat Vijay?
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|Right, only me with his fists. He didn't do that do Vijay
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| Do you mean he didn't beat Vijay at all?
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|-
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|Oh, he would whip him, you know, with his belt
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|You mean he would punish Vijay by whipping him but not by punching him with his fists?
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|Yes
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|Can you describe one time when you saw him whip Vijay?
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In this example, the witness has a specific meaning for the word "beat" (hitting using one's fists) that the interviewer needed to clarify.
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'''REFLECTING'''
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Reflective dialogue, or mirroring, is the immediate repetition of part of the conversation, which allows what has just been said to be adjusted or confirmed.
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!Witness
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!Interviewer
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|I never knew my father.  Well, I kind of did, but that was later. I met him once with my cousin, and she said, that's your father
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|You didn't grow up with your father?
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|Right, he never even saw me
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| Who told you that your father never saw you as a baby?
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|My mom
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|But your family knew who he was
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|Oh yes, they knew.  Of course they knew.  Only I didn't know.
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|You said you met him with your cousin?
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|Yes, once in Murshidabad.
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|Tell me about that.
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== Conclusion ==
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Interviewing requires mutual communication.  Although your goal is to gather information, you, the interviewer, are also unconsciously and consciously communicating a great deal of information to the witnesses through your words, your clothing, your body language and facial expressions, and the types of questions you ask.  It is essential that you refrain from using judgmental or critical language, whether verbal or non- verbal.
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See [[India | India Criminal Defense Manual]]
  
 
== References ==
 
== References ==
  
 
<references/>
 
<references/>

Latest revision as of 13:03, 14 June 2010