Difference between revisions of "India Criminal Defense Manual - Client Interview"
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LISTEN ATTENTIVELY | LISTEN ATTENTIVELY | ||
− | Listening intently requires discipline and practice. Listening, unlike | + | Listening intently requires discipline and practice. Listening, unlike hearing, is not automatic. Listening to a witness answer questions during an interview is entirely different from listening to friends chat. In social settings, you are able to multitask while listening to a friend; for example, while formulating a response, you might also be observing your surroundings or having an internal dialogue that has nothing to do with the other person. During an interview, however, you need to focus on listening to your witness with total concentration and must really pay attention to what they are saying, instead of formulating the next question, looking around the room, or figuring out how the witness' account fits into your theory of the case. |
− | hearing, is not automatic. Listening to a witness answer questions during | ||
− | an interview is entirely different from listening to friends chat. In social | ||
− | settings, you are able to multitask while listening to a friend; for example, | ||
− | while formulating a response, you might also be observing your | ||
− | surroundings or having an internal dialogue that has nothing to do with | ||
− | the other person. During an interview, however, you need to focus on | ||
− | listening to your witness with total concentration and must really pay | ||
− | attention to what they are saying, instead of formulating the next question, | ||
− | looking around the room, or figuring out how the witness' account fits | ||
− | into your theory of the case. | ||
'''LISTEN WITH AN OPEN MIND''' | '''LISTEN WITH AN OPEN MIND''' | ||
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Communication between any two people is a complicated process that can lead to both trivial and serious misunderstandings. During an interview, everyone communicates, receives and decodes information, and misunderstandings are liable to occur at every stage of the process. Since every piece of information is based on any previous information, any miscommunication that is not addressed will have long-term consequences. It is essential that you, the interviewer, confirm that the witness understands your questions and that you understand his answers. In the following example, the interviewer is checking to see if he and the witness are discussing the same thing, because they each give different meanings to a word: | Communication between any two people is a complicated process that can lead to both trivial and serious misunderstandings. During an interview, everyone communicates, receives and decodes information, and misunderstandings are liable to occur at every stage of the process. Since every piece of information is based on any previous information, any miscommunication that is not addressed will have long-term consequences. It is essential that you, the interviewer, confirm that the witness understands your questions and that you understand his answers. In the following example, the interviewer is checking to see if he and the witness are discussing the same thing, because they each give different meanings to a word: | ||
− | {|border="1" cellpadding=" | + | {|border="1" cellpadding="10" cellspacing="0" align="center" |
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!Witness | !Witness |